Privacy Policy

Who we are

This is the online shop for Astronomy Now magazine, published by Pole Star Publications Ltd.

Our website address is: https://shop.astronomynow.com.

Our address for physical mail is:

Astronomy Now
PO Box 175
Tonbridge
TN10 4ZY
United Kingdom

What personal data we collect and why we collect it

We use the data you provide to us and the data we collect about you for the following purposes:

• To provide you with the services, information, subscriptions and products you request.
• To keep a record of your interactions with us.
• To monitor and improve the performance of our website.
• To measure and analyse user interests, behaviour, trends and traffic patterns.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Analytics and other services that assist us in the improvement and optimisation of our Site. Astronomy Now uses third party companies (including Google Analytics, Mailchimp, Facebook and Twitter) that provide online solutions that enable use to analyse your use of our website and help us communicate with you. It is sometimes necessary to provide these companies with access to limited data about our users. In such cases, Astronomy Now will share only the personal data required for these companies to perform their functions and will not permit the use of this data for any other purposes.

Astronomy Now does not share the personal data you have provided us with any third parties so they may market their own products or services.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. We also retain for administrative purposes a record of your product and subscription orders.

What rights you have over your data

If you have an account on this site  you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you wish to receive our email newsletter, we will use your name and email address to send this to you. You may choose to stop receiving our newsletter emails by following the unsubscribe instructions included at the bottom of these emails or you can contact us as described in the “Contact” section below.

Contact us

You may contact us by mail at:

Astronomy Now
PO Box 175
Tonbridge
TN10 4ZY

Or by using our customer services contact form.

Do NOT follow this link or you will be banned from the site!